// last updated 26 October 2026

Refund policy

This is a digital download, so all sales are final once the files are delivered.

If a file won't open, is broken, or isn't what the product page describes, email us within 14 days of purchase. We'll fix it or refund you.

This doesn't affect your statutory rights.

How to ask

Questions or problems? Email support@usefulplays.com and we'll get back to you. Include your order email and which template you bought.